Shipping & Delivery Policy – The Modern Gentlemen Code
Since all our products are digital in nature, delivery happens instantly through email/WhatsApp download links. We generally do not provide refunds once the product has been delivered. However, in exceptional cases where we feel the customer has shown genuine effort, refunds may be considered under specific eligibility criteria.
1. General Conditions
Our goal is to ensure your growth and transformation through our guides and resources. If you are not satisfied with the results despite genuine effort, you may request a refund under the conditions below.
2. Refund Eligibility
- ✅ Following the Guide: You must have sincerely followed all steps in our program.
- ✅ Minimum Duration: 30 days of consistent effort before applying for a refund.
- ✅ Proof of Effort: Written account, photos, videos, or activity log must be submitted.
- ✅ Time Frame: Request must be submitted within 30 days of purchase.
3. Refund Request Process
- 📧 Send an email to support@moderngentlemencode.com with your Razorpay Order ID and proof of effort.
- 🔍 Our review team will assess your request within 72 hours. Additional clarifications may be asked.
- 💳 If approved, refund will be processed to the original payment method within 5–7 business days.
4. Non-Refundable Circumstances
❌ Refunds will not be issued if:
- The guide was not properly followed.
- Insufficient or fake evidence is provided.
- Request is made after 30 days.
- Sale items, instant downloads, or fully accessed digital products are involved.
5. Right to Refuse
We reserve the right to decline a refund if the conditions are not met or if fraudulent activity is suspected.
6. Contact Information
📧 Email: support@moderngentlemencode.com
📞 Phone: +91 7819874477
✨ This policy ensures fairness for both our customers and our brand, while protecting the integrity of our digital resources.